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Houston, Texas Evaluation Coordinator


Job Number:38297636
Company Name:ACS, A Xerox Company
Job Location:Houston, TX US
Job Category:Management & Business



Updated: 5/11/2012

Houston, Texas Evaluation Coordinator

Description - Houston, Texas Evaluation Coordinator (59195)Job Description

Houston, Texas Evaluation Coordinator(Job Number: 59195)
Description

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

Job Summary
The Evaluation Coordinator is responsible for translating customersâ?T strategic business goals into human performance requirements and designing measurement solutions that measure the impact of learning on those requirements. This individual is responsible for conducting meetings with customer stakeholders to structure and oversee data collection, analyze the data, and present measurement solutions to executive level customers. The Evaluation Coordinator must demonstrate the ability to adapt to changing situations and competing requests, while maintaining a focus on customer service. This role should be performed in a way that is consistent with the assessment â?oswim laneâ?? built in to the 10-Year Planning Process.

Key Responsibilities
· Develop an overall department measurement strategy consistent with assessment approach.
· Design, develop, and implement measurement and evaluation strategies to assess the efficiency and effectiveness of learning initiatives on performance.
· Design and conduct an array of evaluation and learning assessment projects with emphasis on documenting best practices; analyzing, summarizing, and presenting learner feedback; and demonstrating the effectiveness, business results, and Return on Investment for courses, programs, initiatives, and curricula.
· Collaborates with project teams to strategize, design, develop, and execute evaluation and assessment plans for specific projects and initiatives.
· Lead evaluation research including data collection, analysis, focus groups, and interviews with stakeholders, program leaders, and participants using formative, summative, qualitative, and quantitative methodologies.
· Analyze Level 1 evaluation data from blended learning solutions and present key findings to stakeholders.
· Work with project teams to design and develop valid and reliable Level 2 evaluation assessments for both classroom and eLearning modalities.
· Design and execute Level 3 evaluation studies for key initiatives in collaboration with others.
· Determine when Level 4 and 5 evaluations should be done.
· Design and execute Level 4 and Level 5 (ROI) evaluations for select initiatives.
· Participates in the collection, interpretation, documentation, and summary of quantitative, longitudinal, and multivariate data in support of teaching and learning; helps to establish procedures for gathering data through observation, interviews, surveys, and other sources; coordinating the administration of surveys through various media as well as the web, email, and telephone.
· Advanced-level use of relevant tools, including testing and survey platforms, statistical analysis, and data presentation tools. Maintains familiarity with best-in-class tools available in the market and makes recommendations.
· Consults with design and content development teams to integrate measurement into learning design and assessment to achieve valid, reliable, and measurable results.
· Qualifies and manages instructional design resources who complete project work and vendors who provide tools and services.
· Coaches Subject Matter Specialists on writing effective assessments.
· Accountable for the currency and quality of assessments and evaluations.
· Consult with executive, senior, and middle managers to determine needs.
· Provide thought leadership, establishing our reputation as a leader in the area of measurement and evaluation.

Qualifications
· 10-15 years of progressive experience in all facets of learning design and development, with a minimum of 5 years consulting experience.
· 4-7 years experience assessing learning (designing and writing assessment items, linking with the instructional design function, analyzing results) in business environments.
· Bachelorâ?Ts degree in Instructional Design, Education, Communication, Organizational Design, Psychology, or other equivalent curriculum that focuses on learning.
· Experience working with Fortune 1000 corporations at all levels of management.
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