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For your reference, we have included the original job posting below.
Customer Service Associate-Mail Operations (M-F, Full-Time ), North Houston TX
Job Number:
41786376
Company Name:
Pitney Bowes
Job Location:
Houston, TX US
Job Category:
Information Technology
Customer Service Associate-Mail Operations (M-F, Full-Time ), North Houston TX
Title: Customer Service Associate-Mail Operations (M-F, Full-Time ), North Houston TX Location: United States-TX-Houston Other Locations: Pitney Bowes Management Services is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions.
Since our establishment in 1988, PBMS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people. We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions.
PBMS is currently seeking a Customer Service Associate-Mail Operations candidate who is customer service and career-minded; and, who is able to work in a fast paced production environment.
Duties and Responsibilities:
· Research and look up information pertaining to incoming and outgoing mail; along with interoffice mail · Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines. · Verify and correct mail using available tools. · Sort, deliver and pick-up mail and packages according to established time frames and service standards utilizing a mail pushcart · Maintain all logs and reporting documentation as required. · Perform start-up and operations of postage equipment. · Assist with loading and unloading of deliveries as needed. · Maintain shipping and receiving area as required. · Receive and log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, DHL and UPS. · Keep manager advised of associate or employee moves or requests, and other related matters. · Coordinate special messenger services, air freight, etc. · Assist with security and monthly measurement reports as required. · Cross-Train in other service areas. · Perform other tasks as assigned.
This position is a short-term temporary position not to exceed two years. PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply. The successful job seeker must be able to demonstrate the following qualifications:
· Minimum of 6 months customer service related experience required · Minimum of 6 months demonstrated knowledge and experience in a related functional area (Mailroom Operations) preferred · Excellent communication skills both verbal and written · Ability to effectively work individually or in a team environment · Competency in performing multiple functional tasks · Ability to meet employer's attendance policy · Basic Computer skills required · Ability to lift and/or move items up to 55 pounds or the maximum allowed by current State Law with or without accommodations · Ability to stand, sit, and/or walk for long periods of time with or without accommodations · Flexibility with work schedule when required (Site hours of Operation M-F 7:00 a.m.-5:30 p.m.)
